> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kubex.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting OCI Data Collection

### OCI Data Collection Issues

The following are common issues when working with OCI cloud connections:

<Accordion title="Incorrect private key file format">
  Solution: Create a new private key file in the PEM format or convert the existing key to PEM format.
</Accordion>

If none of the above issues apply to your environment, contact [support@kubex.ai](mailto:support@kubex.ai) to review your connectivity details and receive further guidance.